Privacy Notice
Last update: June 25, 2024
DINA CAMIONES SA DE CV located at Corredor Industrial S/N, Col. Centro, C.P. 43990, Sahagún, Hidalgo, is responsible for the use and protection of your personal data. We hereby inform you of the following:
What will we use your personal data for?
The personal data we collect from you will be used for the following purposes, which are necessary for the services you request:
- To contact you and share information to understand your level of satisfaction regarding products or services provided by DINA CAMIONES, as well as to follow up on your inquiries, suggestions, complaints, or any other request. This also includes notifying you of technical updates to the products or services you may have acquired.
- To contact you and share information in order to comply with legal requirements, maintain updated records, follow up on any existing business relationship, and maintain general communication with you.
Additionally, we may use your personal information for purposes that are not essential to the requested service but that help us improve our service and provide a better experience:
- To contact you and share information about promotions, news from our business partners, or to offer products or services marketed by DINA CAMIONES, including but not limited to financial services, leasing, and other offerings. This may include marketing, statistical analysis, and commercial prospecting activities related to such services.
By providing your information, you acknowledge and consent that your data may be transferred and processed within or outside the country by third parties other than DINA CAMIONES. Your information may be shared with entities within the DINA CAMIONES corporate group and its affiliates for statistical or related purposes. By continuing, you authorize DINA CAMIONES to share your data in accordance with this Privacy Notice.
If you do not wish your personal data to be used for these additional purposes, you may contact us at:
dina@dina.com.mx
What personal data will we collect?
To fulfill the purposes outlined in this Privacy Notice, we may collect the following types of personal data:
- Identification data
- Contact information
- Employment information
What are ARCO rights?
ARCO rights refer to your right to Access, Rectify, Cancel, or Oppose the use of your personal data.
- Access – You have the right to know what personal data we hold about you, how we use it, and under what conditions.
- Rectification – You may request a correction if your data is outdated, inaccurate, or incomplete.
- Cancellation – You can request that we delete your data from our records or databases if you believe it is not being used in accordance with legal obligations or principles.
- Opposition – You may object to the use of your personal data for specific purposes.
To exercise any of your ARCO rights, please send your request to:
dina@dina.com.mx
You may also contact our Privacy Department via this email address for guidance on the procedures and requirements to exercise these rights or to address any questions regarding the handling of your information.
How can you revoke your consent?
You may revoke the consent you have given us to process your personal data. Please note, however, that in some cases we may not be able to immediately stop processing your data due to legal obligations. Also, depending on the purpose of the data processing, revoking your consent may result in our inability to continue providing the service you requested or in the termination of our relationship.
To submit a revocation request, please contact us at:
dina@dina.com.mx
You may also reach out to our Privacy Department to learn more about the revocation process and its requirements.
How can you limit the use or disclosure of your personal data?
To help you limit how your personal data is used or disclosed, we offer the following options:
- You may register with the Public Registry to Avoid Advertising (REPEP), managed by the Federal Consumer Protection Agency (PROFECO), to stop receiving promotional materials from companies offering goods or services. For more information, please visit PROFECO’s official website or contact them directly.
- You may also request to be added to our internal exclusion list to ensure your personal data is not used for marketing, advertising, or commercial prospecting purposes. To do this, please send an email to:
dina@dina.com.mx
How will we inform you of changes to this Privacy Notice?
This Privacy Notice may be updated due to legal requirements, changes in our services or privacy practices, updates to our business model, or other reasons. Any updates will be posted on this website, and we are committed to keeping you informed of any significant changes.